Arcstone Tutoring

UK Tutoring Compliance • KCSIE Aligned

Safeguarding Policy

Our commitment to protecting children and young people. This policy applies to all tutors, staff, and students at Arcstone Tutoring.

1. Our Commitment

Arcstone Tutoring believes that a child or young person should never experience abuse of any kind. We have a responsibility to promote the welfare of all children and young people and to keep them safe. We are committed to practice in a way that protects them.

2. Designated Safeguarding Lead (DSL)

Lead Name

Arcstone Designated Safeguarding Lead

3. Tutor Vetting

  • Identity verification and right-to-work checks.
  • Verification of academic qualifications.
  • At least two professional reference checks.
  • DBS checks handled internally where appropriate - parents can request a DBS-checked tutor.

4. Reporting Concerns

01

Record the concern immediately with factual detail.

02

Report the concern to the DSL within 24 hours.

03

DSL determines if referral to Local Authority (MASH) is required.

5. Our Response Commitment

Every parent↔tutor conversation happens on-platform, where our safeguarding scanner automatically flags attempts to share contact details or move off-platform, and anyone can report a message. Reports - whether raised by a user or auto-flagged - go straight to a monitored admin queue.

We aim to first-review every safeguarding report within 24 hours.

The Designated Safeguarding Lead reviews the conversation, decides whether to escalate, and can suspend or remove a tutor immediately where there is any risk to a child. Reported messages are preserved even if later edited or deleted, so nothing can be hidden after the fact.

6. Escalation Path

Where a concern goes beyond what we handle on the platform, the DSL escalates to the appropriate external authority:

  • Immediate danger

    999

    A child is at immediate risk of harm. Call the police first, then notify the DSL.

  • Local authority (MASH)

    Local Multi-Agency Safeguarding Hub

    A safeguarding concern that is not an emergency - the DSL refers to the child’s local MASH for assessment.

  • LADO

    Local Authority Designated Officer

    An allegation is made against a tutor or member of staff. The DSL must contact the LADO within one working day.

  • NSPCC helpline

    0808 800 5000

    For advice when unsure whether a concern meets the threshold for referral.